A
Alex MorganOwner
Reservations & Waitlist

Guest Flow

Run the host stand, reservations, waitlist, tables and guest history from one place.

TodaySunday, September 6
Dinner5:00 PM – 10:00 PM
Expected Covers8214 reservations tonight
Seated Now3811 active tables
Waiting318 min average quote
Open Tables74 ready now

Floor Status

Live table flow across every section.

AvailableReservedSeatedReset

Next Reservations

Arrivals in the next 90 minutes.

6:00PM
Martinez 6 · PatioAnniversary · prefers outside
Confirmed
6:15PM
Chen 2 · Main DiningVIP · 14 visits
Arrived
6:30PM
Patel 4 · Main DiningHigh chair requested
Confirmed
7:00PM
Williams 4 · BarBirthday
Confirmed

Waitlist

3 parties waiting now.

1
Johnson · 4Quoted 20 min · waiting 14
2
Rivera · 2Quoted 15 min · waiting 8
3
Brooks · 5Quoted 30 min · waiting 5
Reservations Today1482 expected covers
Confirmed1071% of bookings
Seated / Completed318 covers served
Cancellations10 no-shows today
TodaySep 6, 2026
TimeGuestPartySection / TableSourceStatus
5:30 PM
JS
Jordan Smith(772) 555-0147 · Birthday
2Main Dining · T2WebsiteCompleted
6:00 PM
AM
Ana Martinez(772) 555-0182 · Anniversary
6Patio · B2GoogleConfirmed
6:15 PM
LC
Lisa Chen(561) 555-0131 · VIP
2Main Dining · UnassignedPhoneArrived
6:30 PM
RP
Ravi Patel(772) 555-0198 · High chair
4Main Dining · T3WebsiteConfirmed
7:00 PM
DW
Dana Williams(772) 555-0122 · Birthday
4Bar · T9Confirmed
7:30 PM
KT
Kyle Thompson(954) 555-0155
2PatioWebsiteCancelled
No reservations match those filters.Try another search or status.
Waiting Parties311 guests total
Average Quote22 minBased on current floor
Longest Wait14 minJohnson · party of 4
Ready Texts0Guests notified

Live Waitlist

Walk-ins ordered by arrival and quoted wait.

#GuestPartyWaitingQuotePreferenceActions
1
Marcus Johnson(772) 555-0175 · SMS enabled
4
14 minArrived 5:48 PM
20 minMain Dining
2
Sofia Rivera(772) 555-0116 · SMS enabled
2
8 minArrived 5:54 PM
15 minPatio
3
Erin Brooks(561) 555-0188 · SMS enabled
5
5 minArrived 5:57 PM
30 minFirst Available
The waitlist is clear.Everyone has been seated.

Estimated Wait

Current quote by party size.

1–2 guests10–15 min
3–4 guests15–25 min
5–6 guests25–35 min
7+ guestsAsk host

Automatic waitlist texts

COSMIC can send confirmation, “almost ready,” and table-ready messages without leaving the host stand.

Sections3Main Dining, Patio, Bar
Total Tables2286 seats configured
Max Covers86Full seated capacity
Bookable Tables202 held for walk-ins

Tables & Sections

Set capacity, section and online booking availability.

Returning Guests68%Last 90 days
VIP Guests42Tagged automatically or manually
Avg. Visits3.7Per known guest
Birthdays11Coming up this month
LC
Lisa Chen14 visits · Last visit Aug 28
VIP
Lifetime Covers32No-Shows0Avg Party2.3

Prefers a quiet window table. Shellfish allergy.

WindowAllergyVIP
AM
Ana Martinez8 visits · Last visit Aug 19
Returning
Lifetime Covers24No-Shows0Avg Party3.0

Anniversary in September. Prefers patio when weather allows.

PatioAnniversaryWine
JS
Jordan Smith5 visits · Last visit today
Returning
Lifetime Covers12No-Shows1Avg Party2.4

Vegetarian. Birthday September 12.

VegetarianBirthday
RP
Ravi Patel3 visits · Last visit Jul 30
3 Visits
Lifetime Covers13No-Shows0Avg Party4.3

Usually dining with family. High chair requested.

FamilyHigh Chair
No guests match that search.Try a different name, tag or note.
Covers2,418↑ 8.4% vs previous period
Seat Utilization78%During service hours
Avg. Turn Time74 minDown 6 min this month
No-Show Rate2.8%Down from 4.1%

Covers by Day

Reserved and walk-in covers over the last 7 days.

Last 7 days
Mon
Tue
Wed
Thu
Fri
Sat
Sun
ReservationsWalk-ins

Booking Sources

Where reservations originate.

1,086Bookings
Website46%
Google28%
Phone17%
Other9%

Peak Reservation Times

Booking concentration by day and seating time.

5 PM6 PM7 PM8 PM9 PM
Thu
Fri
Sat
Sun

Section Performance

Turn time and utilization.

Main Dining81% · 72 min
Patio74% · 79 min
Bar69% · 63 min

Booking Availability

Control when and how guests can reserve online.

Same-day reservationsAllow guests to reserve for today when availability remains.
Allow guest notesLet guests add celebrations, accessibility needs or preferences.

Pacing & Turn Times

Protect the kitchen and dining room from overbooking.

Smart pacingLet COSMIC suggest pacing adjustments based on actual turn times.

Policies

Set cancellation, no-show and large-party rules.

Track no-showsAdd no-show history to guest profiles for future reference.
COSMIC DemoDemo interaction.