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Automations
Use restaurant behavior to trigger timely messages without building each campaign manually.
Welcome New Customers
Send an email after a guest's first reservation, order or website signup.
TriggerFirst customer activity
Sent48Revenue$684StatusRunning
Birthday Offer
Send guests who voluntarily provided a birthday a celebratory restaurant offer.
Trigger14 days before birthday
Sent19Revenue$412StatusRunning
Win Back Lapsed Guests
Reach previously active customers who have not ordered or visited recently.
TriggerNo activity for 60 days
Sent72Revenue$1,126StatusRunning
Catering Follow-Up
Follow up with completed catering clients after a configurable number of days.
Trigger30 days after event
Eligible38Revenue—StatusPaused
Email & SMS
Compose restaurant messages, save reusable templates and preview each channel before sending.
Message Composer
Build a campaign message using a consented audience.
Preview
Email preview
The Orbit BistroEverything delicious is still in orbit.
Dinner plans? We saved you a seat.
Your favorites are waiting at The Orbit Bistro. Join us this week and enjoy $10 off your next $50 visit.
Fort Pierce, FL · Manage preferences
Delivery Health
Current sending status.
Email99.2% delivered
SMS98.8% delivered
Consent syncHealthy
Audiences
Use live customer behavior and marketing consent to build restaurant-specific campaign audiences.
Audience Builder
Combine customer behavior with consent rules.
214 matches
Customer activityNo visits or orders
Previous activityHas visited or ordered
Marketing consentHas valid consent
Marketing Analytics
See which restaurant marketing actually turns into orders, reservations and catering revenue.
Attributed Revenue$8,426Last 30 days
Conversions384Orders, bookings and leads
Avg. Click Rate9.8%Across email + SMS
New Subscribers186Last 30 days
Attributed Revenue
Revenue connected to marketing touchpoints.
Last 6 months
Apr$4.8k
May$5.9k
Jun$6.5k
Jul$6.1k
Aug$7.4k
Sep$8.4k
Revenue by Channel
Attributed revenue mix.
$8.4KRevenue
Email44%
SMS28%
Website22%
Other6%
Conversion Funnel
From message to restaurant action.
Delivered12,684
Opened / Viewed5,922
Clicked1,246
Converted384
Top Campaigns
Highest attributed revenue this month.
Labor Day WeekendEmail$2,184
We Miss YouSMS$1,436
Weekday Happy HourWebsite$1,086
Welcome New CustomersAutomation$684
Marketing Settings
Control sending identity, consent behavior, attribution and campaign guardrails.
Sending Identity
How guests see your restaurant in email and SMS.
Consent & Frequency
Protect guest preferences and prevent over-messaging.
Respect channel consent automaticallyCustomers without valid consent are excluded before send.
Marketing frequency capLimit one-time campaigns sent to the same customer.
Quiet hours for SMSPrevent promotional texts outside your preferred window.
Attribution
Choose how COSMIC connects marketing to restaurant revenue.
Order attribution windowCredit campaigns when an order follows a marketing interaction.
Reservation attribution windowCredit bookings made after a marketing interaction.
Automatic UTM trackingAdd campaign tracking to COSMIC-generated website links.
Channel Status
Marketing connections.
Email sendingReady
SMS sendingReady
Website placementsConnected
Customer consentSynced
Built around consent
COSMIC audiences and automations should use the consent status stored on the master customer record, rather than keeping a separate marketing-only list.