A
Alex MorganOwner
Restaurant CRM

Customers

One guest record across orders, reservations, catering and marketing.

Total Customers4,284+186 in the last 30 days
Repeat Guests42%Visited or ordered 2+ times
Avg. Lifetime Value$286Across connected channels
Marketing Reach2,918Email or SMS consent on file

Recent Customer Activity

Reservations, orders and catering activity in one timeline.

Customer Sources

Where customer records are being created.

4,284Customers
Online Orders38%
Reservations29%
Catering18%
Website / Other15%
COSMIC Insight

312 repeat guests have not visited in 60+ days. That is a ready-made win-back audience.

Useful Customer Segments

Restaurant-focused groups COSMIC can build automatically.

VIP Guests126

High-value repeat guests with strong visit and spend history.

Lapsed 60+ Days312

Previously active customers who have not returned recently.

Catering Clients184

Contacts with catering inquiries, proposals or completed events.

Online Order Regulars648

Guests with three or more website orders in the last six months.

Customer Directory

The master guest record across every COSMIC module and connected source.

8 demo customers
CustomerTypeVisitsLifetimeLast ActivityMarketing
No customers foundTry a different search or segment.

Customer Segments

Build useful audiences from real restaurant behavior, not generic CRM fields.

VIP Guests

High-value repeat guests with frequent visits, strong spend and recent activity.

126Avg. value $1,420
JMMRDC+123 more

Regulars

Customers with at least three visits or orders during the last six months.

84242% repeat rate
DCABST+839 more

Lapsed 60+ Days

Previously active customers who have not ordered or visited in at least 60 days.

312Win-back opportunity
RKMFAB+309 more

Online Order Regulars

Guests with three or more online orders in the last six months.

648Avg. ticket $46
JMLPST+645 more

Catering Clients

Contacts connected to catering leads, proposals, confirmed or completed events.

184Avg. value $2,110
MRDCAB+181 more

Birthdays This Month

Guests who voluntarily provided a birthday and have marketing consent on file.

6743 reachable
LPABMF+64 more

Customer Activity

A single timeline of customer touchpoints across the restaurant.

Live Customer Timeline

Newest activity first.

Today
Jessica Martinez placed an online orderSpicy Tuna Bowl, Edamame, Coconut Cream Pie · Website ordering18 minutes ago · Fort Pierce$48.70
Daniel Chen booked a reservationParty of 4 · Friday at 7:00 PM · Main Dining34 minutes ago · WebsiteUpcoming
Maya Reynolds submitted a catering inquiryNorthstar Co. · Office lunch · 35 guests1 hour ago · Catering form$1.8k est.
Anthony Brooks completed a reservationParty of 2 · Patio · Guest note retainedYesterday at 8:42 PM$96.40
Lena Patel opted in to emailJoined from the website footer signup formToday at 9:14 AMOpted in
Sophia Thomas picked up an online orderCoconut Curry + 2 sides · Pickup3 days ago$62.10

Marketing Consent

Track opt-ins and communication eligibility without mixing them up with operational messages.

Consent Log

Consent source, status and latest recorded action.

COSMIC DemoDemo interaction.