Customers
One guest record across orders, reservations, catering and marketing.
Recent Customer Activity
Reservations, orders and catering activity in one timeline.
Customer Sources
Where customer records are being created.
312 repeat guests have not visited in 60+ days. That is a ready-made win-back audience.
Useful Customer Segments
Restaurant-focused groups COSMIC can build automatically.
High-value repeat guests with strong visit and spend history.
Previously active customers who have not returned recently.
Contacts with catering inquiries, proposals or completed events.
Guests with three or more website orders in the last six months.
Customer Directory
The master guest record across every COSMIC module and connected source.
Customer Segments
Build useful audiences from real restaurant behavior, not generic CRM fields.
VIP Guests
High-value repeat guests with frequent visits, strong spend and recent activity.
Regulars
Customers with at least three visits or orders during the last six months.
Lapsed 60+ Days
Previously active customers who have not ordered or visited in at least 60 days.
Online Order Regulars
Guests with three or more online orders in the last six months.
Catering Clients
Contacts connected to catering leads, proposals, confirmed or completed events.
Birthdays This Month
Guests who voluntarily provided a birthday and have marketing consent on file.
Customer Activity
A single timeline of customer touchpoints across the restaurant.
Live Customer Timeline
Newest activity first.
Marketing Consent
Track opt-ins and communication eligibility without mixing them up with operational messages.
Consent Log
Consent source, status and latest recorded action.