Reservations
Create, edit, confirm, cancel, and manage reservations from one service view.
Reservations & Waitlist
Run the floor from one clear view.
Manage reservations, waitlist, tables, guest details, service status, and follow-up without bouncing between disconnected screens.
Keep service moving.
From booking to seated
Give the host stand the information it actually needs.
COSMIC keeps reservations, tables, waitlist activity, guest notes, and service details close enough to work together during a busy shift.
Waitlist
Track waiting parties, quoted times, contact details, and status without losing the line.
Tables & Sections
Set up tables, sections, capacities, and service areas around the way your restaurant actually runs.
Walk-Ins
Add walk-in parties quickly and move them through the same host stand workflow.
Guest Profiles
Keep visit history, preferences, special occasions, notes, and useful guest context together.
Service Hours
Control bookable times, special service windows, blackout dates, and availability rules.
Reminders
Support confirmation and reminder workflows so guests know what to expect before arrival.
Reservation Analytics
Track covers, no-shows, cancellations, peak times, and reservation patterns over time.
Host stand view
See the shift before it gets busy.
Expected covers, seated guests, waiting parties, open tables, and upcoming reservations stay visible in one operational view.
- Live floor status
- Upcoming arrivals
- Waitlist visibility
- Service controls
Guest history
Remember the details that make service feel personal.
Guest profiles give your team useful context without turning hospitality into a spreadsheet exercise.
- Visit history
- Special occasions
- Guest preferences
- Notes for future service
Built into the restaurant
Reservations should connect to the rest of the operation.
Reservation activity can sit alongside customers, reporting, locations, and other COSMIC workflows instead of becoming another isolated system.
- Reservation trends
- Location reporting
- Guest activity
- Operational visibility
A smoother guest journey
Keep every stage of the reservation connected.
From the first booking to the moment a guest is seated, COSMIC keeps the service workflow organized for the people running the floor.
Book
Capture reservations with the right date, time, party size, and guest details.
Confirm
Support confirmation and reminder workflows before service.
Wait
Move walk-ins and waiting parties through a clear queue.
Seat
Assign tables and keep the floor status current during service.
Service readiness
Know what needs attention before the next party walks in.
COSMIC keeps the little service details visible so the host stand is not relying on memory during the rush.
Upcoming arrivals
See who is coming in next and what the team should know.
Current wait
Keep quoted times and waiting parties visible.
Table status
Know what is open, seated, reserved, or resetting.
Guest notes
Surface useful preferences and special details at the right time.
Everything in Orbit.
A calmer host stand starts with better visibility.
Give reservations, waitlist, tables, and guest details one place to work together during service.